Online virtual work spaces for real-time messaging and collaboration
Virtual work spaces are live, real-time, multi-user chats on a topic. As a messaging platform, all messages occur in the virtual work space creating a complete history. Systems, machines, data, and colleagues all interact in this single interface.
Real-time equipment communication
Equipment sends status, output, sensor data to staff via alerts or virtual work spaces. Humans can query machines using natural language.
Graphical templates for information presentation
A container to deliver context-relevant, actionable content in an easy to digest form. Manuals, videos, checklists, guides, and more.
People and machines work as one
Process automation software bots that enable a data highway of commands, queries, and information between machines and humans. Our bots can talk to humans. If your machine talks a language, we can talk to it. For new, legacy, and ancient equipment.
Your staff should not have to remember special commands for each piece of equipment.
Our natural language interface lets them send machines queries like “Are you running?” or “How are you today?” from within a virtual work space on their PC or mobile device.
Routing work to the right people
Individuals and groups can be assigned roles, responsibilities, workflows and conversations allowing them to be automatically joined to a conversation, receive particular alarms and notifications, and approve actions.
Mobile first design
Fully usable on a mobile screen. Users can access all the functionality wherever they are. On Android, IOS, popular browsers.
Routing tasks, escalations, accountability
Keethings takes workflow to the next level – by including machines. A machine may receive a task via a workflow to change its production rate or be asked to send its status. Our workflow software includes the typical functionality found in enterprise workflow solutions.
Hosted as You Want it
Hosted on premise, in a hybrid cloud or entirely in the cloud.
Integrates with your existing software systems
Information can flow between Keethings and a range of ERP, LIMS, MES, DCS, SCADA, and other systems. More than flow data, Keethings can present system information such as from OSIsoft© in a more user consumable way.
Security Like You Expect
A platform built with enterprise grade security functionality.
Keethings makes troubleshooting faster
A team can communicate within a collaboration space when their line has a stoppage. To fix the stoppage, a user creates a virtual workspace and invites team members to help. The space becomes filled with messages, machine data, documentation, and troubleshooting guides as the team works together.
Gain greater equipment utilization and increased quality in testing.
Know your equipment status remotely via our bots. Present a materials checklist, test schedule, even relevant refresher videos in a virtual work space to the operator. Use workflow to share and check lab results with production groups in real-time.
Keeping workers current with your rapidly changing products. Your computer's complicated. Imagine making it. Manufacturing personnel require lots of information to keep production running. Keethings' Rich Media Cards provide a simple framework to deliver procedures and data to the point of manufacture. These graphical representations on the local screen gives staff what they need to deliver their customers great products.
Ensuring the details that make MRO succeed get shared.
Little things matter a lot in MRO. Keethings can make machine learning and predictive analytics possible because it can message operational data to these systems. In turn, they can generate maintenance schedules and practices that are turned into workflows. Within Keethings, these workflows can be initiated, tracked, and escalated so the right people are involved at the right time.
Accelerate communication within private virtual work spaces.
Tied together by Keethings, key personnel and executives can use a private virtual work space as a channel to discuss and resolve sensitive issues. Teams scattered across plants, regions or even countries can join and quickly get up to speed by reading past decisions and posted documents. Decisions will be faster because all the background information can also be available to them in the virtual work space.
Make the next shift as smart as the last shift
The next shift, on its way into work, can log in from their mobile device into their prior shift’s virtual work space and review conversations, machine data, and systems information. So when they get to the plant, lab, warehouse, or office, they are ‘up-to-speed’ as they have a complete record of the prior shift’s activity rather then relying on memories or paper logs or accessing cumbersome software systems.
Leading pharmaceutical company chose Keethings to simplify and optimize manufacturing and quality tasks through the rapid flow, integration, and collaborative use of digital information along with greater visibility into product manufacturing and operational processes. Learn more
Leading consumer product goods company turns to Keethings to increase their visibility of production lines. Keethings gives their organization intelligence to measure KPIs, plan production, and respond to the informational needs of the entire organization Learn more
Innovative division uses Keethings to accelerate decision-making on the shop floor and shift more of that decision-making from reactive to proactive.
To achieve those goals, the division wants to create new human/machine interactions, expand real-time shop floor collaboration, increase communication on its production line and into the plant, enhance equipment troubleshooting, all while collecting information to improve its manufacturing processes.
A pharmaceutical manufacturing division uses Keethings to accelerate decision-making on the shop floor and shift more of that decision-making from reactive to proactive especially when bringing up new product manufacturing.
To achieve those goals, the division wants to create new human/machine interactions, expand real-time shop floor collaboration, increase communication on its production line and into the plant, enhance equipment troubleshooting, all while collecting information to improve its manufacturing processes. Keethings presents a graphical conversation on a touchscreen or smartphone with a specific machine that shows status, warnings, and alerts. For each batch on each line, a unique conversation is established.
The relevant operators, supervisor and machines are all invited and joined into the conversation. A custom bot delivers the information from a machine to the conversation as changes occur with that piece of equipment. When a warning or alarm arises, the manufacturer uses Keethings’ Rich Media Cards (RMC) to present information to help the operator assess the importance of the alarm and suggest actions to respond.
With Keethings, staff can collaborate more effectively and solve problems faster. They will be empowered with more complete and relevant data and the information will be presented such that they can try alternative solutions faster to restore production. The chat conversations and associated data can be mined later, enabling the plant to achieve consistent production sooner.
At the same time, operator job satisfaction will feel more empowered because they have access to better, easier to use information and accessible on their smartphones.
Various manufacturing groups realized that business intelligence about operations on the factory floor was not sufficient to drive comprehensive management processes of the consumer supply chain. They lacked a clear, end-to-end view of interruptions in the supply chain.
The first implementation phase focused on escalation workflow. Using the roles, responsibilities and workflow functionality of Keethings, J&J constructed communication paths from the shop floor to various management levels including senior management about manufacturing line issues.
Then they used Keething’s Rich Media card (RMC) functionality to deliver pre-formatted escalation reports and troubleshooting guides.
Data from Keethings flows into various existing enterprise tools such as Cloudera and Clicksense so the data becomes part of the manufacturing supply chain’s business intelligence database allowing the data to be used for analysis and reporting.
With more detailed production data, J&J has a more accurate and timely end-to-end view of the manufacturing supply chain allowing staff to respond to production line interruptions and planning future production better and improving their supply chain indicators. By enabling operators to capture issues via a RMC in real-time, this information starts to give subject matter experts and maintenance staff the information that they need to model predictive rather than scheduled maintenance for production equipment.
The customer found that the beauty of such a generic platform allowed them to be extremely creative and to use Keethings across a range of supply chain indicators rather than being constrained to one or two. And it helped not just management but empowered staff as well. “When you work with people and give them data, you can generate benefits on lots of dimensions” said Alessandro Gamba, Director Business Intelligence & Analytics J &J Consumer Supply Chain.Download full document