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Where people, machines and systems collaborate to get work done

Keethings is a messaging and collaboration platform to help teams solve problems faster in industrial settings. Teams collaborate and operate in a virtual workspace where conversations, machine data, and system information are shared and visible to all. Virtual work spaces are enhanced by Rich Media Cards, templates that deliver and collect information; Bots that deliver machine data; and a workflow system for executing tasks and orchestrating production processes.

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Our customers in action

Read about how are customers are looking to use our solution in their environment to increase collaboration, communication and machine - human interaction.

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Getting Started with Keethings is Easy

We brought the same ease-of-use thinking to the Keethings installation process. Since communication and collaboration sit at the nexus of machines, data, humans, and systems, we built our software to easily integrate with your software and machine environment. We want to get your teams up and running fast to discover the many ways to use Keethings.

Solutions

Pharmaceutical Manufacturing

Pharmaceutical Manufacturing

Keethings makes troubleshooting faster
A team can communicate within a collaboration space when their line has a stoppage. To fix the stoppage, a user creates a virtual workspace and invites team members to help. The space becomes filled with messages, machine data, documentation, and troubleshooting guides as the team works together.

Labs

Labs

Gain greater equipment utilization and increased quality in testing.
Know your equipment status remotely via our bots. Present a materials checklist, test schedule, even relevant refresher videos in a virtual work space to the operator. Use workflow to share and check lab results with production groups in real-time.

Electronics Manufacturing

Electronics Manufacturing

Keeping workers current with your rapidly changing products. Your computer's complicated. Imagine making it. Manufacturing personnel require lots of information to keep production running. Keethings' Rich Media Cards provide a simple framework to deliver procedures and data to the point of manufacture. These graphical representations on the local screen gives staff what they need to deliver their customers great products.

Maintenance, Repair and Operations (MRO)

Maintenance, Repair and Operations (MRO)

Ensuring the details that make MRO succeed get shared.
Little things matter a lot in MRO. Keethings can make machine learning and predictive analytics possible because it can message operational data to these systems. In turn, they can generate maintenance schedules and practices that are turned into workflows. Within Keethings, these workflows can be initiated, tracked, and escalated so the right people are involved at the right time.

Supply Chain Operations

Supply Chain Operations

Accelerate communication within private virtual work spaces.
Tied together by Keethings, key personnel and executives can use a private virtual work space as a channel to discuss and resolve sensitive issues.
Teams scattered across plants, regions or even countries can join and quickly get up to speed by reading past decisions and posted documents.
Decisions will be faster because all the background information can also be available to them in the virtual work space.

Discrete Manufacturing

Discrete Manufacturing

Make the next shift as smart as the last shift
The next shift, on its way into work, can log in from their mobile device into their prior shift’s virtual work space and review conversations, machine data, and systems information. So when they get to the plant, lab, warehouse, or office, they are ‘up-to-speed’ as they have a complete record of the prior shift’s activity rather then relying on memories or paper logs or accessing cumbersome software systems.

Customer stories

Industrial customers are moving from stopped to go through improved human, systems, and machine interaction enabled by the Keethings messaging and information platform. We make Operations more powerful by enabling human-machine interaction, delivering information for action, and capturing data for process improvement.

Leading Pharmaceutical company

Leading pharmaceutical company chose Keethings to simplify and optimize manufacturing and quality tasks through the rapid flow, integration, and collaborative use of digital information along with greater visibility into product manufacturing and operational processes. Learn more

Leading PMG Manufacturer

Leading consumer product goods company turns to Keethings to increase their visibility of production lines. Keethings gives their organization intelligence to measure KPIs, plan production, and respond to the informational needs of the entire organization Learn more

Leading Pharmaceutical company

Innovative division uses Keethings to accelerate decision-making on the shop floor and shift more of that decision-making from reactive to proactive.

To achieve those goals, the division wants to create new human/machine interactions, expand real-time shop floor collaboration, increase communication on its production line and into the plant, enhance equipment troubleshooting, all while collecting information to improve its manufacturing processes.

A pharmaceutical manufacturing division uses Keethings to accelerate decision-making on the shop floor and shift more of that decision-making from reactive to proactive especially when bringing up new product manufacturing.

To achieve those goals, the division wants to create new human/machine interactions, expand real-time shop floor collaboration, increase communication on its production line and into the plant, enhance equipment troubleshooting, all while collecting information to improve its manufacturing processes. Keethings presents a graphical conversation on a touchscreen or smartphone with a specific machine that shows status, warnings, and alerts. For each batch on each line, a unique conversation is established.

The relevant operators, supervisor and machines are all invited and joined into the conversation. A custom bot delivers the information from a machine to the conversation as changes occur with that piece of equipment. When a warning or alarm arises, the manufacturer uses Keethings’ Rich Media Cards (RMC) to present information to help the operator assess the importance of the alarm and suggest actions to respond.

With Keethings, staff can collaborate more effectively and solve problems faster. They will be empowered with more complete and relevant data and the information will be presented such that they can try alternative solutions faster to restore production. The chat conversations and associated data can be mined later, enabling the plant to achieve consistent production sooner.

At the same time, operator job satisfaction will feel more empowered because they have access to better, easier to use information and accessible on their smartphones.

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Johnson & Johnson

Various manufacturing groups realized that business intelligence about operations on the factory floor was not sufficient to drive comprehensive management processes of the consumer supply chain. They lacked a clear, end-to-end view of interruptions in the supply chain.

The first implementation phase focused on escalation workflow. Using the roles, responsibilities and workflow functionality of Keethings, J&J constructed communication paths from the shop floor to various management levels including senior management about manufacturing line issues.

Then they used Keething’s Rich Media card (RMC) functionality to deliver pre-formatted escalation reports and troubleshooting guides.

Data from Keethings flows into various existing enterprise tools such as Cloudera and Clicksense so the data becomes part of the manufacturing supply chain’s business intelligence database allowing the data to be used for analysis and reporting.

With more detailed production data, J&J has a more accurate and timely end-to-end view of the manufacturing supply chain allowing staff to respond to production line interruptions and planning future production better and improving their supply chain indicators. By enabling operators to capture issues via a RMC in real-time, this information starts to give subject matter experts and maintenance staff the information that they need to model predictive rather than scheduled maintenance for production equipment.

The customer found that the beauty of such a generic platform allowed them to be extremely creative and to use Keethings across a range of supply chain indicators rather than being constrained to one or two. And it helped not just management but empowered staff as well. “When you work with people and give them data, you can generate benefits on lots of dimensions” said Alessandro Gamba, Director Business Intelligence & Analytics J &J Consumer Supply Chain.

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